GunSpec

My Support

Create and manage support tickets for billing questions, bug reports, feature requests, and general inquiries. Full threaded replies are supported. Available on Builder tier and above.

Authentifizierung erforderlichExplorer+

Returns your support tickets, newest first. Requires a paid plan (Builder or above).

GET/v1/me/support

  • stringHeadererforderlich

    Ihr API-Schlüssel. Authorization: Bearer <key> wird ebenfalls akzeptiert.

  • integerstandard1

    Page number, from 1 to 10,000

    Bereich
    1 – 10000
    Beispiel
  • integerstandard20

    Items per page (max 100)

    Bereich
    1 – 100
    Beispiel
  • string

    Filter by ticket status

    Akzeptiert
  • stringstandardcreated_at

    Sort field

    Akzeptiert
    Beispiel
  • stringstandarddesc

    Sort order

    Akzeptiert
    Beispiel

  • SupportTicket[]

    One page of results

  • string

    Opaque ticket id.

  • string

    One-line summary of the issue.

  • string

    Prose summary of the record, where one has been written.

  • TicketStatus

    Lifecycle of a support ticket. waiting means we are waiting on the customer.

  • TicketPriority

    Support ticket priority.

  • string | null

    What the ticket is about: billing, technical, data_quality, feature_request, other.

  • integer

    How many replies the thread holds.

  • string

    When the ticket was opened, ISO 8601.

  • string

    When the ticket last changed, ISO 8601.

  • string | null

    When it was closed, or null while it is open.

  • number

    Current page number

  • number

    Items per page

  • number

    Total matching records (Builder and above)

  • 400VALIDATION_ERRORValidation error
  • 401UNAUTHORIZEDAPI key required
  • 403FORBIDDENValid key, not permitted
  • 429RATE_LIMITEDRate limit exceeded
  • 500INTERNAL_ERRORUnexpected server error

Requires Builder tier or higher.

Tickets are sorted by created_at descending.

Mindeststufe
Explorer+
Monatskontingent
200/mo
Anfragerate
10/min
Tageslimit
50

Die Werte gelten für die Mindeststufe dieses Endpunkts. Höhere Stufen erhöhen alle Limits.