GunSpec

My Support

Create and manage support tickets for billing questions, bug reports, feature requests, and general inquiries. Full threaded replies are supported. Available on Builder tier and above.

Auth RequiredExplorer+

List Tickets

Returns your support tickets, newest first. Requires a paid plan (Builder or above).

GET/v1/me/support

Explorer+

  • stringheaderrequired

    Your API key. Authorization: Bearer <key> is accepted in its place.

  • integerdefault1

    Page number, from 1 to 10,000

    Range
    1 – 10000
    Example
  • integerdefault20

    Items per page (max 100)

    Range
    1 – 100
    Example
  • string

    Filter by ticket status

    Accepts
  • stringdefaultcreated_at

    Sort field

    Accepts
    Example
  • stringdefaultdesc

    Sort order

    Accepts
    Example

application/json

  • SupportTicket[]

    One page of results

  • string

    Opaque ticket id.

  • string

    One-line summary of the issue.

  • string

    Prose summary of the record, where one has been written.

  • TicketStatus

    Lifecycle of a support ticket. waiting means we are waiting on the customer.

  • TicketPriority

    Support ticket priority.

  • string | null

    What the ticket is about: billing, technical, data_quality, feature_request, other.

  • integer

    How many replies the thread holds.

  • string

    When the ticket was opened, ISO 8601.

  • string

    When the ticket last changed, ISO 8601.

  • string | null

    When it was closed, or null while it is open.

  • number

    Current page number

  • number

    Items per page

  • number

    Total matching records (Builder and above)

  • 400VALIDATION_ERRORValidation error
  • 401UNAUTHORIZEDAPI key required
  • 403FORBIDDENValid key, not permitted
  • 429RATE_LIMITEDRate limit exceeded
  • 500INTERNAL_ERRORUnexpected server error

Requires Builder tier or higher.

Tickets are sorted by created_at descending.

Full rate limits

Minimum tier
Explorer+
Monthly quota
200/mo
Rate limit
10/min
Daily cap
50

Figures shown are for this endpoint's minimum tier. Higher tiers raise every limit.