GunSpec

My Support

Create and manage support tickets for billing questions, bug reports, feature requests, and general inquiries. Full threaded replies are supported. Available on Builder tier and above.

Auth RequiredExplorer+

Reply to Ticket

Adds a reply to one of your tickets. Requires a paid plan (Builder or above).

POST/v1/me/support/{ticketId}/replies

Explorer+

  • stringheaderrequired

    Your API key. Authorization: Bearer <key> is accepted in its place.

  • stringrequired

    Support ticket id

    Example

application/json

  • stringrequired

    The reply body. Plain text.

application/json

  • object

    The response payload.

  • integer

    Numeric id of the reply.

  • string

    Id of the ticket the reply was added to.

  • string

    The reply body, as sent.

  • string

    When the reply was recorded, ISO 8601 UTC.

  • 400VALIDATION_ERRORValidation error
  • 401UNAUTHORIZEDAPI key required
  • 403FORBIDDENValid key, not permitted
  • 404NOT_FOUNDResource not found
  • 413PAYLOAD_TOO_LARGERequest body too large
  • 429RATE_LIMITEDRate limit exceeded
  • 500INTERNAL_ERRORUnexpected server error

Requires Builder tier or higher.

Replies cannot be added to tickets with status closed.

You can only reply to tickets created by your own API key.

Full rate limits

Minimum tier
Explorer+
Monthly quota
200/mo
Rate limit
10/min
Daily cap
50

Figures shown are for this endpoint's minimum tier. Higher tiers raise every limit.