client.support.list()
The account's tickets, newest first.
list(params?: ListTicketsParams): Promise<PaginatedResponse<SupportTicket>>- stringheaderrequired
Your API key.
Authorization: Bearer <key>is accepted in its place.
- integerdefault
1Page number, from 1 to 10,000
- Range
- 1 – 10000
- Example
- integerdefault
20Items per page (max 100)
- Range
- 1 – 100
- Example
- string
Filter by ticket status
- Accepts
- stringdefault
created_atSort field
- Accepts
- Example
- stringdefault
descSort order
- Accepts
- Example
- SupportTicket[]
One page of results
- string
Opaque ticket id.
- string
One-line summary of the issue.
- string
Prose summary of the record, where one has been written.
- TicketStatus
Lifecycle of a support ticket.
waitingmeans we are waiting on the customer. - TicketPriority
Support ticket priority.
- string | null
What the ticket is about:
billing,technical,data_quality,feature_request,other. - integer
How many replies the thread holds.
- string
When the ticket was opened, ISO 8601.
- string
When the ticket last changed, ISO 8601.
- string | null
When it was closed, or null while it is open.
- number
Current page number
- number
Items per page
- number
Total matching records (Builder and above)
- 400
VALIDATION_ERRORValidation error - 401
UNAUTHORIZEDAPI key required - 403
FORBIDDENValid key, not permitted - 429
RATE_LIMITEDRate limit exceeded - 500
INTERNAL_ERRORUnexpected server error
- Minimum tier
- Explorer+
- Monthly quota
- 200/mo
- Rate limit
- 10/min
- Daily cap
- 50
Figures shown are for this endpoint's minimum tier. Higher tiers raise every limit.