GunSpec

Support

Support tickets for the signed-in account. The same thread staff sees in the console, so a reply posted here reaches a person and their answer comes back on the ticket. Session-scoped (/v1/me/*).

Auth RequiredExplorer+

client.support.reply()

Add a message to an open ticket.

reply(ticketId: string, params: CreateReplyParams): Promise<APIResponse<SupportTicketReply>>
POST/v1/me/support/{ticketId}/replies

Explorer+

  • stringheaderrequired

    Your API key. Authorization: Bearer <key> is accepted in its place.

  • stringrequired

    Support ticket id

    Example

application/json

  • stringrequired

    The reply body. Plain text.

application/json

  • object

    The response payload.

  • integer

    Numeric id of the reply.

  • string

    Id of the ticket the reply was added to.

  • string

    The reply body, as sent.

  • string

    When the reply was recorded, ISO 8601 UTC.

  • 400VALIDATION_ERRORValidation error
  • 401UNAUTHORIZEDAPI key required
  • 403FORBIDDENValid key, not permitted
  • 404NOT_FOUNDResource not found
  • 413PAYLOAD_TOO_LARGERequest body too large
  • 429RATE_LIMITEDRate limit exceeded
  • 500INTERNAL_ERRORUnexpected server error

Full rate limits

Minimum tier
Explorer+
Monthly quota
200/mo
Rate limit
10/min
Daily cap
50

Figures shown are for this endpoint's minimum tier. Higher tiers raise every limit.