GunSpec

Support

Support tickets for the signed-in account. The same thread staff sees in the console, so a reply posted here reaches a person and their answer comes back on the ticket. Session-scoped (/v1/me/*).

Authentifizierung erforderlichExplorer+

client.support.reply()

Add a message to an open ticket.

reply(ticketId: string, params: CreateReplyParams): Promise<APIResponse<SupportTicketReply>>
POST/v1/me/support/{ticketId}/replies

Explorer+

  • stringHeadererforderlich

    Ihr API-Schlüssel. Authorization: Bearer <key> wird ebenfalls akzeptiert.

  • stringerforderlich

    Support ticket id

    Beispiel

application/json

  • stringerforderlich

    The reply body. Plain text.

application/json

  • object

    The response payload.

  • integer

    Numeric id of the reply.

  • string

    Id of the ticket the reply was added to.

  • string

    The reply body, as sent.

  • string

    When the reply was recorded, ISO 8601 UTC.

  • 400VALIDATION_ERRORValidation error
  • 401UNAUTHORIZEDAPI key required
  • 403FORBIDDENValid key, not permitted
  • 404NOT_FOUNDResource not found
  • 413PAYLOAD_TOO_LARGERequest body too large
  • 429RATE_LIMITEDRate limit exceeded
  • 500INTERNAL_ERRORUnexpected server error

Alle Anfragelimits

Mindeststufe
Explorer+
Monatskontingent
200/mo
Anfragerate
10/min
Tageslimit
50

Die Werte gelten für die Mindeststufe dieses Endpunkts. Höhere Stufen erhöhen alle Limits.